Sneezums is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently.  This privacy notice sets out, in line with GDPR, how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).

This policy also describes how we use that information, how long we keep it for and other relevant information about your data.  



Personal Information we collect


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”


We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.





Our Site uses cookies for many important reasons, such as:

  • To provide a great experience for visitors to our Site.

  • To identify registered members (users who have registered their email to our Site).

  • To monitor and analyse the performance, operation and effectiveness of our Site.

  • To ensure the Site is secure and safe to use.


The tables below list the cookies that are collected.

Additionally, when you sign up for the newsletter or set up an account through the Site, we collect certain information from you, including your name, address, email address and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


How do we use your Personal Information?


We use the Order Information that we collect generally to:

  • Communicate with you; and

  • When, in line with the preferences you have shared with us, provide you with information or advertising relating to our products, promotions or services.

We may use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


Sharing your Personal Information


We share your Personal Information with third parties to help us use your Personal Information, as described above and when required to provide you with the best marketing service and customer experience. 

We are aware of the requirement to ensure your data is protected against accidental loss or

disclosure, destruction and abuse, as such when any data is submitted or transferred it is done so using encryption, the same applies when storing any data. In addition, third parties must implement appropriate technical and organisational measures to ensure the security of your data.

For example, we will share your information with, the hosts of the Site. You can read more about how uses and stores your Personal Information here:

We may also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here:

You can opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Links to Other Websites


Our website may contain links to other websites of interest. Once you have used these links to leave our Site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and other sites are not governed by this privacy statement.


Behavioural Advertising


As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you in addition to general marketing and promotional information.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted email advertising and marketing by clicking on ‘unsubscribe’ within the email.


Do Not Track


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


Your Rights


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to pursue our legitimate business interests listed above.  Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.


Data Retention


When you place an order through the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.



We may update this privacy policy from time to time, in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


Contact Us


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:


10 Cornhill, Bury St Edmunds, Suffolk, IP33 1BH, United Kingdom

10 Cornhill 
Bury St. Edmunds 
IP33 1BH


Tel: 01284 752634